Testimonials

Browse what our clients have to say about us.

Buyer

Andrea and Mark McCracken were ideal in representing us through our home search and purchase. I’ve always felt fortunate with regard to my instincts in dealing with people, and my initial contact with Andrea proved no exception, as I quickly realized – without having to much discuss the situation with my wife, Jo, that she would be a perfect person to assist us in our upcoming home search and purchase. Andrea at all times displayed a graceful, earnest, patient, empathetic, and comfortable manner about her, at all times striking the perfect balance between initiating and allowing my wife and me to initiate, depending upon the concern and stage in the process. At no time did we need to go out of our way to reset her expectations with regard to our concerns. She simply kept her eyes open and adjusted herself appropriately as the situation warranted. Near the onset, our experience became com…

Andrea and Mark McCracken were ideal in representing us through our home search and purchase. I’ve always felt fortunate with regard to my instincts in dealing with people, and my initial contact with Andrea proved no exception, as I quickly realized – without having to much discuss the situation with my wife, Jo, that she would be a perfect person to assist us in our upcoming home search and purchase. Andrea at all times displayed a graceful, earnest, patient, empathetic, and comfortable manner about her, at all times striking the perfect balance between initiating and allowing my wife and me to initiate, depending upon the concern and stage in the process. At no time did we need to go out of our way to reset her expectations with regard to our concerns. She simply kept her eyes open and adjusted herself appropriately as the situation warranted. Near the onset, our experience became complicated with an urgent family matter concerning my wife’s mother, to whom we had to dedicate our primary attention and efforts in her last few months of life. Andrea kept in touch with respect and understanding, allowing us to work through the situation with neither interference nor neglect. Into the process a bit, Andrea stopped by with Mark to introduce him to me, and I felt the same level of comfort with the two of them as a team as I had with Andrea. It was readily apparent that they always tried very hard to listen and absorb in dealing with me and my wife. And given that both my wife and I are very particular, type A, soon-to-be seniors, that says quite a lot. Listening and learning seem to be at the top of their lists, always ready to apply their given areas of expertise positively with due propriety. I and Jo would and will most certainly recommend Andrea and Mark to anyone we know who is looking to purchase a new home in the South Bay. Our experience in taking such a large action, the first for me in purchasing a property as a primary home, and my first purchase of property in California were as good as I could imagine, free of all unnecessary concerns. All in all, I know that our situation was in many regards, not the norm, and yet Andrea and Mark made it all seem very normal, appropriate, and indeed enjoyable, including what proved to be spot-on recommendations in a final mortgage broker, as well as other ancillary services while coordinating our dealings with them and each other. Best yet, my wife and I feel we have made new friends in the McCracken family, as we stay in touch and look forward to sharing time together.

Jack

We worked with Mark and Andrea McCracken recently and it was a tremendous experience. The McCracken's were professional, consultative, and informative, they were also really patient with us when it came time to make a decision. What I really took away from this experience was the feeling that both Mark and Andrea really cared about us being happy in our new home. They advised us that if we weren't 100% certain then we shouldn't move forward on making an offer. I was impressed with their guidance and support throughout the Real Estate process. When we did make an offer, the McCracken's assisted with all aspects of the Real Estate process from negotiations to lining up inspections. Every step of the way Mark and Andrea were there for us, top-notch. We would highly recommend working with the McCracken's as they really are Real Estate Professionals that care about their clients.

Frances S.

Andrea, with some help from her terrific husband, Mark, just helped my partner and me buy a house in Hollyglen I've worked with a number of Real Estate agents over the years, and I can honestly say that Andrea was just amazing. She put a lot of thought and care into ensuring we made the best possible offering our house, and she provided informed, insightful guidance to us throughout the process. When we ran into problems, cracks in the house's foundation, she brought in experts to get us the necessary information and then helped us to figure out the best way to move forward. She was always professional, and yet I also felt like I had a friend helping me all along the way. I feel so lucky to have had her as my agent.

Adele F.

We were very impressed with Andrea when we first met with her. She sat down with my husband and me and listened to what we wanted. She listened to how much we wanted to spend, what size condo we wanted, and the location that we were desiring. She spent time with us in choosing the properties that we wanted to see and then drove us around for several hours looking at these different properties. It was our first time in this location so she also spent time showing us the different parts of the city we were interested in so we were clear on what area we wanted to live in. She has been very patient with us as it is difficult for us to meet with her, but she has always stayed in contact with us.

Emily

Proactive and personable. My husband and I reached out to Andrea on a whim to purchase a property contingent to ours that had not yet been listed. From that first call, she provided us with exemplary service. I have met and worked with Realtors® in the past and I was impressed by her attention to detail and unrelenting focus. She made us feel like we were her top priority at any given minute of any day. I have already recommended the McCracken Team to a friend interested in South Bay Real Estate and she was immediately impressed by their high level of service. We give the McCracken Team our highest regard.

Sam E.

I highly recommend Andrea McCracken. She made the entire buying process much less stressful than it could have been. Andrea was very responsive and worked hard to make sure that the sale went through without a hitch. She is professional, attentive, and dedicated to her clients. You can tell from working with her that she truly cares about each one of her clients. Since the sale, she has kept in touch and feels more like a friend than a Realtor®. She also gave us a very thoughtful housewarming gift which was the icing on the cake to an already pleasant experience. Thanks, Andrea.

Buyer

It has been a great pleasure working with Ms. Andrea. I met her while visiting an. After viewing many homes for the day and meeting more than 10 agents that day, she is the one who was most responsive, very knowledgeable of the Manhattan Beach/Redondo Beach area where we were looking, and friendly. It is no easy task to handle the different choices of my husband and me. We commend her on her patience, honesty, and ability to conscientiously advise us regarding today's housing market. Thank you for all you do to make this easy for us.

Christine A.

Mark McCracken was incredibly helpful during our first home-buying experience. He helped navigate each step of the way and was responsive to our many questions. His confidence and composure throughout the home-buying and escrow processes allowed us to keep our sanity. We moved into an area that we knew little about and he was able to provide supportive information about the South Bay neighborhoods, schools, and community. Mark is passionate about what he does and has been a great support to us ever since our first meeting.

Em K.

Andrea is fantastic! Buying a house is a stressful time and she managed us and the sale with great professionalism. She will always have your best interest in mind as she advises you through the process. She knows the market, the area, and the proper things to point out while still searching. When we finally picked the right house, she completed the deal within a few short days, thereby skirting the competitive nature of the LA housing market.

Buyer

Andrea was fantastic to work with, especially as a first-time buyer. She skillfully led us through the entire process from basic education, searching for the right area and property, negotiating offers, and completing the final transaction. She is straightforward, professional, organized, and well-connected. Everyone warned me about how stressful finding and buying a would be and I experienced none of that due to Andrea's guiding hand.

Work With Us

At The McCracken Group, we know that buying or selling a home is a very personal event - often a family affair. Our mission is to make the experience as pleasant, friendly and efficient as possible. We speak up for and act on what’s right for our client in every aspect of the real estate transaction.

Contact Us

Follow Us on Instagram